Associate Service Designer - Newcastle upon Tyne, United Kingdom - HM Revenue and Customs

HM Revenue and Customs

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £28,341
Job grade:

Executive Officer
Contract type:
Fixed term
Length of employment:

months
Business area:

HMRC
CDIO
HR
Type of role:
Digital
Working pattern:
Fulltime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Edinburgh, Leeds, Manchester, NewcastleuponTyne, WorthingAbout the job

Job summary:

Are you passionate about improving user experience?

Are you a good communicator?

Are you currently studying towards a degree, and looking to complete your year in the industry?

Job description:

Imagine getting paid to gain new skills that will serve you throughout your career. As an Associate Service Designer industrial placement, you will earn while you learn and make a real impact.

You will become part of the Government Digital and Data profession.

You will work alongside other designers to design the end-to-end journey of a service, to help users complete their goal and government deliver a policy intent.

You'll be a part of our active and supportive design community.

This is your chance to have real influence on projects that have an impact on millions of people.

In this role you will:

Learn about the need to translate technical concepts into nontechnical language.
Collaborate with others, and understand the importance of team dynamics and feedback, and also learn how to identify and articulate technical disputes. between direct peers and local stakeholders.
You will learn about design, technology and data principles. You'll learn to demonstrate engagement with trends in design and can set relevant priorities.
You will learn how to show the value of evidencebased design, and that design is a process.
Learn about prototyping.
Identify needs and engage with users or stakeholders to collate user needs evidence. You will understand and can define research that fits user needs.

Person specification:

Essential Criteria

We are looking for someone who:

Has strong analytical skills and great attention to detail.
Can manage relationships with stakeholders.
Is able to work successfully as part of a team.
Can communicate clearly to difference audiences.
Understands the importance of being userfocused and understanding user needs when designing services.

Eligibility Criteria

You must be in the penultimate year of your degree course.
Studying towards a degree in one of the following
IT, Designrelated, Computer Science, or Businessrelated degree.

If you are successful, your placement will start in early September 2024 and this will be for a minimum of 9 months.

We cannot accept placements any earlier than this.

Further Information

Qualifications:

You must be in the penultimate year of your degree course
Studying towards a degree in one of the following
IT, Designrelated, Computer Science, or Businessrelated degree

Benefits:

Learning and development tailored to your role.
An environment with flexible working options.
A culture encouraging inclusion and diversity.
A Civil Service pension with an average employer contribution of 27%.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details:

In your CV please summarise your skills knowledge and experience. Please also detail the degree you are currently studying towards and your current year of study.

Please complete a personal statement (500 word limit) demonstrating the following;

Why you are interested in the role?
How you meet the essential criteria?

Sift and Interview Process
Applicants will be sifted on CV and personal statement submitted against the specification above, in particular the essential criteria.

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interview dates to be confirmed.

A reserve list may be held for a period of up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Eligibility
To check that you are eligible to apply, review this eligibility information

Important information for existing HMRC contractual homeworkers:

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment.

To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

For more inform