Patient Pathway Co-coordinator - Basildon, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust

Verified Company

Basildon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

** 6 month Secondment Role*We are looking for a organised self-starter to provide efficient administration and secretarial duties within our Respiratory Department at Basildon Hospital.

If you're a people person this role could be the right fit for you as you'll be the main contact for our Respiratory patients.

You'll also provide administration support and liaise with departments across the Trust, general practitioners, patients, relatives and visitors, resolving queries as appropriate.

So if you are sociable, dynamic and pride yourself on your communication skills, we'd like to hear form you today.

You role will involve co-ordinating, monitoring and initiating appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smooth and in accordance with targets and agreed timescales utilising computerised tracking systems to locate case notes and investigation results and liaising with teams outside of the speciality e.g.

GP's where appropriate to ensure a seamless patient journey.

You will be expected to ensure patient information is maintained and updated on the appropriate patient information system, monitor work lists for Choose and Book to monitor Consultant workflow and escalate to Operational Managers if necessary and monitor patient attendance to appointments and re-arrange/book further appointments as required.

You will require knowledge of TCI's and pre-assessments, ensuring achievement of agreed KPI's, providing P.A.

duties for Consultants within the clinical speciality area, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational/supervisory of research activity and ensuring regular communication with medical staffing team in all aspects of leave.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.

Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Are you ready to support the Respiratory Department in providing a high quality customer focused service to patients and stakeholders by acting as the first point of contact to patients, fielding enquires and providing general administrative support then please apply.

Please see the attached JD for further details of this exciting role.