Dispatcher - Manchester, United Kingdom - Menzies Aviation

Tom O´Connor

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Tom O´Connor

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Description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.


Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.


Role Purpose


Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard.

Follow good working practices in accordance to company policies and procedures at all times


What you will be doing

  • To ensure our ground handling is delivered safely, on time and consistently in line with the service level standards.
Main accountabilities include

  • Lead from the front at all times
  • Conduct prearrival aircraft briefings with your team
  • Ensure all team members are following company policies and procedures at all times
  • Ensure all paperwork relating to the aircraft turnaround is completed
  • Utilise any new technology introduced by the station to enhance the operation
  • Taking care of any company property, and reporting any damage to Line Manager
  • Airside driving duties
  • Embrace change of airline procedures.
  • Detailed written reports for delays or any safety incident while in charge of a flight.


Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.


Safety, Security and Compliance:


You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

The company is committed to providing a safe working environment for all staff members.

In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security & compliance.


What we are looking for

  • Good verbal communication.
  • A full 5 year work/unemployment/education history.
  • Valid Passport
  • Proof of National Insurance
  • Proof of address
  • Criminal Record Check and Airside Security Clearance
  • Previous Experience in a similar aviation role

Diversity


Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

**Application Instructions

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