Customer Service Administrator - Ossett, United Kingdom - Bagnall Hopkins Recruitment Limited

Bagnall Hopkins Recruitment Limited

Verified Company

Ossett, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator

Ossett, office based - close to bus stop and plenty of parking

8.30am pm Monday - Friday

25 Days Holiday + Excellent Benefits

£
This is an opportunity to become an integral part of a busy inbound customer service team.

Offering help and support their customers (companies) throughout the UK.

Training in products will be given however you will need to have gained some recent customer service experience and be confident talking to customers over the telephone.

This inbound team prides themselves on the customer service level they offer their

customers. If you are friendly and confident on the telephone and have a keen eye

for attention to detail then this is the role for you.

Main duties/responsibilities

Handle and respond to customer enquires and maintain customer contact
Progress and chase sales orders (no targets)
Manage deliveries, purchase orders and maintain stock records.
Take credit card payments and produce invoices / credit notes.

advice on their behalf

Support Area Sales Managers
Increase awareness of products
Confirm stock and pricing with Commercial Manager (where necessary).
Distribute marketing literature and quotes to customers.
Liaise with the Despatch Team
Provide cover on reception operating the main switchboard when needed
Attend and participate in all company activities, such as Customer

Services meetings and training programmes.

Undertake any additional tasks as requested.

Qualifications/Skills required

Computer Literacy Skills previous experience of a Sage system is

desirable but not essential

Customer Service skills
Good communication skills both verbal and written
Attention to detail
Organisation skills
Ability to work on own initiative

Product training will be provided.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

For Bagnall Hopkins' GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

Job Types:
Full-time, Permanent

Salary:
From £23,051.60 per year

Benefits: