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Underwriting Operations Assistant - Colchester, United Kingdom - Massenhove Recruitment

Massenhove Recruitment

Verified Company

Colchester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE AND RESPONSIBILITIES

Reporting to the Client Services & Delivery Manager, this individual will be responsible for supporting the Underwriting Series by providing a wide range of administrative duties.

Essential Functions:

Provide administrative duties as agreed with Underwriters
Build and manage relationships with Underwriting teams and third party service providers
Work with third party service providers to identify and outsource appropriate administrative tasks
Conduct credit control and reconciliation activities including performing cash allocations, producing, and issuing statements of account
Assist in the development of new services and the continuous improvement of existing processes performed by the function
Manage workflows and task management tools ensuring that service level agreements are adhered to
Assist in delivering Compliance/UW Control
Comply with external and internal regulatory and statutory policies, procedures and regulations, minimum standards and market practices e.g., sanctions checks
Conduct quality assurance checks to ensure all risk information and correspondence is accurately recorded in the policy administration systems and other document repositories to ensure a complete and accurate audit trail of all substantive business activity
Attend and participate in meetings concerned with onboarding new Underwriting Series and defining the services to be provided
Maintain procedure documents and process maps
Any other ad hoc tasks as defined and agreed with Underwriting
Respond to queries from internal and external parties as required in a timely manner
To monitor and respond to changes in regulation and compliance

Preferred Technical skills:

Client Services managing relationships with a portfolio of clients for the life cycle of the engagement
Project management experience and managing business projects for the full life cycle, from inception to implementation
Negotiation and conflict resolution skills
Understands the fundamentals of commercial insurance processes/services
Working knowledge of insurance technology (i.e. policy and program admin systems)
Understanding of Agile project management and development process

Experience:

3+ years of progressive experience in financial services, insurance industry. (Insurance Company, MGA or TPA) preferred
CII qualifications desired but not necessary
Excellent communication and collaboration skills required, to effectively work with a variety of business partners
Ability to work dynamically between key stakeholder teams
Selfmotivated and innovative with the ability to organize and manage own work, and effectively work in collaboration with others
Client facing experience is preferred

Preferred Skills