Customer Service - Tamworth, United Kingdom - Pertemps Tamworth Commercial

Pertemps Tamworth Commercial

Verified Company

Tamworth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service
Temp to Perm opportunity for the right person
Monday to Friday between 8am - 6pm (40hrs per week)
1 in 7 Saturday 8:4- 17:15
Payrate £9.62phr will raise once training is completed

you will provide support to the customer experience department as well as being expected to work on administrative tasks set daily.

Tasks;

Accurate data input into in house systems
Acting as the key liaison point and always provide outstanding customer service
Booking appointments
Input data received from our field staff to produce reports
Supporting customers with choosing their material choices.
Invoicing claims
Analysing and correcting financial data
Resolve customer queries and ensure any complaints are escalated to your Customer Experience Manager/operations managers.
Understanding of all contracts you are responsible for.
Appointing and communicating with key suppliers as and when required.
Adhere to & ensure compliance
Flexibility to support across multiple contracts when required.

What you'll bring;