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Head of Operations - Stewartby, United Kingdom - Evios PLC

Evios PLC

Verified Company

Stewartby, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview

At EVIOS Plc, we're on a mission to make Electric Vehicle charging at home as simple and smart as possible.

We have two distinct brands which complement each other and serve different sectors of the market. EVIOS charge points offer unrivalled intelligence, ease of use, and sharing opportunities - bringing smart charging to the mainstream. Andersen is a premium offering, centred on beautiful design that the customer can tailor to match their house.

Based in Stewartby (between Milton Keynes and Bedford), we manufacture our charge points in the UK and have a team of highly qualified electricians to install our charge points across the country.

A key part of our customer proposition is a top-quality customer installation experience.

In this role, you'll be responsible for making sure we maximise the effectiveness and flexibility of our home charger installation team of fully skilled engineers to deliver on this promise.

Key goals will be further reducing customer waiting times and improving operational KPIs to ensure efficient operation and maintain exceptionally high levels of customer satisfaction.

Key Responsibilities

Logistically manage our team of currently 14 skilled electricians covering the UK..
Continuously develop and improve installation appointment scheduling systems and operations.
Actively and energetically manage the daytoday operation of scheduling national installations on a dynamic basis
Work with the head of installations to comanage quality and training standards of our team of installation electricians

Knowledge, Skills and Experience:

Logistically manage our team of currently 14 skilled electricians covering the UK.
Continuously develop and improve installation appointment scheduling systems and operations.
Actively and energetically manage the daytoday operation of scheduling national installations on a dynamic basis
Work with the head of installations to comanage quality and training standards of our team of installation electricians

Full time - excellent salary
Based in Stewartby (MK43)

Benefits: