Head of Operations - Stewartby, United Kingdom - Evios PLC
Description
Overview
At EVIOS Plc, we're on a mission to make Electric Vehicle charging at home as simple and smart as possible.
Based in Stewartby (between Milton Keynes and Bedford), we manufacture our charge points in the UK and have a team of highly qualified electricians to install our charge points across the country.
In this role, you'll be responsible for making sure we maximise the effectiveness and flexibility of our home charger installation team of fully skilled engineers to deliver on this promise.
Key goals will be further reducing customer waiting times and improving operational KPIs to ensure efficient operation and maintain exceptionally high levels of customer satisfaction.
Key Responsibilities
- Logistically manage our team of currently 14 skilled electricians covering the UK..
- Continuously develop and improve installation appointment scheduling systems and operations.
- Actively and energetically manage the daytoday operation of scheduling national installations on a dynamic basis
- Work with the head of installations to comanage quality and training standards of our team of installation electricians
Knowledge, Skills and Experience:
- Logistically manage our team of currently 14 skilled electricians covering the UK.
- Continuously develop and improve installation appointment scheduling systems and operations.
- Actively and energetically manage the daytoday operation of scheduling national installations on a dynamic basis
- Work with the head of installations to comanage quality and training standards of our team of installation electricians
Full time - excellent salary
Based in Stewartby (MK43)
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stewartby, MK43 9ND: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
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