Dealer Support Advisor - Oxford, United Kingdom - Oodle Finance

Oodle Finance

Verified Company

Oxford, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Dealer Support Advisor

Location:
Oxford

Hours of work: 37.5 hours per week - Monday to Friday 9am-5.30pm - we also offer hybrid working

Salary:
Upto £25,000 p.a.

depending on experience plus bonus**
The Role:Reporting into the Dealer Onboarding Team Leader, the Dealer Support Advisor is responsible for supporting the business in its management of all dealers and brokers that propose business to Oodle Car Finance.

You will support the Underwriting and Dealer Sales team in the undertaking of all onboarding queries and supporting in the ongoing management and monitoring off all dealers and entities on Oodle's panel of lenders.

Key Responsibilities:

Support the business in the undertaking of Know Your Customer checks to ensure introducers are compliant with internal policies and standards
Performing due diligence checks and obtain further information to support onboarding requirements
Provide expertise to internal stakeholders in your knowledge of the Dealer Onboarding and investigation process
Deliver relevant training to the Dealer Sales and Account Management team, where required.
Provide regular MI to the Head of Loan Processing Operations and Dealer Onboarding Team Leader detailing the volume of business being received each month/quarter/year
Work with the Dealer Onboarding Team Leader to ensure that all Dealer Onboarding procedures are up to date and aligned to relevant policies
Undertake regular dealer audits to ensure that introduces remain compliant with Oodle Car Finance policy
Conduct reviews based on trigger events for introducers and report on findings and recommendations to key stakeholders
Support the Financial Crime Operations team in the completion of financial crime audits
Support and provide guidance to members of the offshore team in the completion of day to day activities
Work with the Dealer Sales team to support with relevant changes to introducer terms and conditions

Essential Experience:

Comfortable engaging with internal and external stakeholders over the phone and in writing and careful to maintain regular dialogue
Well organized, approachable, and willing and able to work with mínimal supervision naturally trust builder
Logical thinker with an attention to detail
Strong verbal and written communication skills

Desirable:

Experience working within the Motor Finance sector
Good working knowledge of Word, Excel and PowerPoint

About Oodle
Oodle is making car buying easy. Our customers rely on their cars for work commute, school pick-ups, and once-in-a-lifetime road trips. For many people it is their largest purchase. We are working hard every day to make buying one better.

In just six years we have already helped over 150,000 customers, achieved 4.7* Trustpilot score, have been named one of Finovate's Top 50 Fintechs in Europe and Sifted's Top 20 European Fintechs to follow in 2020, and recognized as one of The Best Companies to work for in both 2020 and 2021.

The car market is one of the UK's largest retail markets and we are ready to disrupt it.

Backed by some of the world's most reputable financial institutions, we are now ready for the next stage in our journey.

What you can expect from Oodle
Oodle is unlike most companies. There are no limits to the support you will get and the best thing about Oodle is our people.

For that reason, we have a dedicated People Experience team that focus on making your time with us as fun and beneficial as possible.

We are constantly adding to our perks and benefits, and below is what we currently provide to all staff:

Performance bonus (% dependent upon department)
Pension
Private Healthcare with Vitality
Life Insurance (4xSalary)
Confidential mental health support
25 days holiday (plus bank holidays)
Enhanced Maternity Pay and Shared Parental Leave
Menopause Support (Paid Leave)
Tusker Salary Sacrifice EV Leasing Scheme

Oodle staff love to have a fun time, enjoy each other's company socially and learn new skills. We also value work-life balance, our global environment, and our families.

That's why we run with flexible hours and hybrid working, enjoy paid time off volunteering with our nominated charity and benefit from continuous training and development from our internal L&D Academy.

Even more perks: