Customer Service Advisor - Warrington, United Kingdom - Centre Park Resources

Centre Park Resources

Verified Company

Warrington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Sterling group of Companies are one of the longest established Umbrella/CIS payroll solution companies.

We are looking for an additional team member to join the customer service team and begin an exciting journey within a customer focused environment.

The Position:

The Customer Service Advisors are responsible for taking the inbound calls for the Company and providing support for the sales and payroll teams.

They are responsible for providing the best possible service to the contractors and clients, ensuring accurate and professional information is given, seeking out further assistance where required.

Key tasks involved:

Taking inbound calls from contractors and clients
Dealing with telephone queries in a professional manner
Dealing with contractor payment queries and liaising with other team members and agencies where necessary
Expenses administration
Requesting and processing contractor documents
Data Entry
Filing
Compliance Administration

Person Specification:

Previous experience of working within a busy customer service environment (minimum 1 years')
Confident and professional telephone manner
Ability to work in a fastpaced environment.
A positive cando attitude and ability to adapt to various tasks within the role.
Team Player
Knowledge and experience of payroll and expenses would be advantageous.

Job Types:
Full-time Monday to Friday 38.5 hours per week

What do we offer?