Health Care Assistant - London, United Kingdom - Queenswood Medical Practice

Description

Job summary
Do you have experience working in a GP surgery? Are you looking to progress in your current role?

Our six partner GMS (General Medical Services) training practice has a list size of around 22,000 and provides patient services to a richly varied, multicultural population which includes families, students and professionals.

The practice is an equal opportunities employer.

There is a good team ethos within the practice and it is very important to the partners that this is developed and strengthened.

The practice is a very comfortable place to work, with a good team of friendly staff. There is a relaxed atmosphere at the surgery and the environment is very pleasant to work in.

The practice is patient focused and has a vision to deliver high quality care, with core values developed by the whole health care team, ensuring good communication, compassion and continuity of care.

Main Duties:

• New patient health checks
• Phlebotomy
• Wound Care Management
• Ear care
• Diabetic foot checks
• Vaccine administration
• Smoking Cessation
• Processing and management of laboratory samples requested by GPs/nurses
• Cleansing and maintenance of surgical equipment where required
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment and vaccine restocking and stock rotation
• Clearing and restocking consulting rooms
• Chaperoning duties
• Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations where required
• Assisting in the assessment and surveillance of patients' health and wellbeing
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• Helping to raise awareness of health and wellbeing and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and wellbeing
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
• Be aware of statutory child health procedures and statutory local guidance and referral criteria

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others' health and safety and infection control as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures.

This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand clea