Security Officer - Gateshead, United Kingdom - Savills Management Resources
Description
Purpose of the Role
The Metrocentre Security Officer will maintain exemplary standards of security and customer service to customers and retailers. The role is public facing with officers acting in a professional and courteous manner at all times. This role ensures the centre is a safe and welcoming place for everyone. A can-do attitude is essential to this role.
This Role Attracts
- Full time permanent role on a fixed shift pattern
- Shift working either days or lates, working at times between 0700hrs and midnight.
- Applicants should expect to work both day shifts and late shifts with days starting at 07:00 and late shift finishing at 00:00. These timings may vary with demands of the job.
- 40 hour per week (paid breaks)
- Free onsite parking
- Public transport links at the Metrocentre
- Uniform provided.
- Break Room / Kitchen / TV Room / Locker room / Shower facilities
- Counter Terrorism Training
Key Responsibilities
- To be part of a team in a permanent rostered shift pattern covering days and late shifts.
- Interaction with all visitors / tenants in the centre, delivering a firstclass customer service going the extra mile.
- Professional, friendly, courteous, and helpful, looking for opportunities to interact with everyone in the centre.
- To ensure a smart appearance, adhering to the uniform policy.
- Must be able to work with external agencies including local authorities and law enforcement.
- Ensure a timely, effective response to all security incidents / Provide support to third party contractors / visitors ensuring all site procedures and policies are followed.
- Carry out proactive patrols of the centre focusing on public safety and suspicious activity.
- Carry out Counter Terrorism Training reinforcing our security strategy.
- Manage unauthorised access by excluded persons.
- Respond to the site radio system, maintaining professional radio procedures at all times.
- Accurate completion of site records / reference materials including Health & Safety records, Incident Forms.
- Undertake any other reasonable duties as required to meet the needs of the business.
Skills, Knowledge and Experience
QUALIFICATIONS AND EXPERIENCE
Essential:
- Own transport / use of public transport
- SIA Door Supervision or Guarding Licence
- Experience of working in a customer focussed environment
- First aid qualified or willing to work towards qualification
Desirable:
- CCTV SIA Licence
- Professional or further qualification in Security
- Experience of working in a security role within a customer focussed environment
COMPETENCIES
- Good verbal and written communication skills.
- Able to articulate clearly and credibly with all staff.
- Capability to work unsupervised and take responsibility
- Aptitude to remain calm under pressure
- Smart appearance
Job Types:
Full-time, Permanent
Schedule:
- Day shift and Late shift
Licence/Certification:
- SIA License (required)
LI-DNI
Please see our Benefits Booklet for more information.
More jobs from Savills Management Resources
-
Security Officer
Irvine, United Kingdom - 1 day ago
-
Maintenance Operative
Manchester, United Kingdom - 1 day ago
-
Waste Operative
London, United Kingdom - 1 week ago
-
Customer Service Ambassador
Leicester, United Kingdom - 1 week ago
-
Security Officer
Irvine, United Kingdom - 11 hours ago
-
Environmental Services Assistant
Derby, United Kingdom - 4 days ago