Service Coordinator - Bromsgrove, United Kingdom - Easy Truck Material Handling Ltd

Easy Truck Material Handling Ltd

Verified Company

Bromsgrove, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service co-ordinator

Key duties

Responsible for coordinating a small team of fieldbased engineers
Working alongside other service coordinators to ensure the efficient running of the department
Booking in engineers to attend customer sites, liaising with customers in a professional manner
Processing orders with suppliers and ensuring these are received by required deadlines
Producing accurate quotations and following these up in a timely manner
Work collaboratively with other departments in the business
Undertake any additional tasks as reasonably required

The company reserves the right to alter the content of this job description to reflect the changes to the job, without altering the general character or level of responsibility

Key Requirements:

Experience of working within a fast paced, customer service role
Excellent communication skills including a confident and pleasant telephone manner
Ability to make decision off own initiative
A team player, with a flexible approach to workload
Prioritisation skills
Well developed IT skills including proficiency in Microsoft Office
Able to work well under pressure to solve problems
Have exceptional organisational skills