Head of Data Operations, Process - London, United Kingdom - Lloyds Banking Group

Tom O´Connor

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Description

End Date
Thursday 22 June 2023

Salary Range
£96,128 - £120,160


Agile Working Options
Hybrid Working

Job Description Summary

Head of Data Operations, Process & Planning

Lloyds Banking Group

Edinburgh, Halifax/Leeds or London (hybrid working pattern, 2 days per week in office & rest from home)


Salary & Benefits:
£109,285 to £161,730 per annum (location & experience dependent), plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays.


We also offer flexible working hours, agile working practices flexibility to suit your lifestyle and ensure a good work-life balance.


Where does the role sit?


We're the Risk Division, and we're central to Lloyds Banking Group and data as a key enabler in satisfying the needs of our internal and external customers.

The Risk Data Excellence & Transformation (RDET) purpose is to enable through trusted Data. We're evolving our data & technology offering, our culture, and our attitude to build a truly data-led organisation.


The transformation element of the team continue to support the enterprise ambitions to shift to cloud technologies and new ways of working.

Expect about 70% focus on BAU & 30% focus on change.


You'll be working closely with the Enterprise Risk Platform teams helping to drive strategic change for the benefit of our Colleagues, Customers, and the Group.


What exactly will I focus on?
You'll articulate and define the Risk Division approach to sourcing and consuming data. This will involve working closely across Data enablement and the broader transformation programme.


You'll influence how we handle information as a service, as we move towards digestible and interactive visualisations, enabling self-serve via automated products.


This role will also support and coordinate inbound activity for Chief Data & Analytics Office (CDAO) and other strategic platforms, so you'll lead key partners which will be critical to the roles' success.


You'll be responsible for staff, with 2-6 direct senior management reports, have budget responsibilities, input into leadership forums and support the wider data community.

Specific activities could include;

  • Defining and developing the strategy / target operating model to service both Risk division and Enterprise Risk Platform. Leading the transition to this operating model, ensuring reporting service commitments are maintained.
  • Be responsible for the continuous improvement agenda to drive efficiency across data activity and deliver consistency across all areas, including the execution of strategic and tactical initiatives.
  • Build and promote the team brand for RDET helping to showcase the capabilities of the team across Risk and beyond.
  • Develop & lead the triage process for inbound work acting as a single point of contact for both prioritisation and delivery of initiatives.
  • Provide coordination support across the broader function to ensure consistency in direction and messaging.
  • Lead the data uplift across the Risk division working with the broader community and CDAO Culture team to include education and talent pipeline
  • Supervise and assess the data risk across the division. Crafting proactive insight to ensure controls are effective.
  • Experience working at senior manager or head of level within a Data Management role.
  • Experience within the Risk Management field within a data context.
  • Sound understanding of the financial services sector and/or similar large regulated corporate environments.
  • Brilliant interpersonal & communication skills with the ability to influence & develop strong working relationships.
  • An experienced leader in the field of data, with good people management & development skills.
  • Experience identifying & shaping business needs within Data.

Why else should this role be of interest?
We offer excellent training, certification, career opportunities and a relaxed working environment.


Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities.


At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
**We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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