Shared Services Centre Administrator - Runcorn, United Kingdom - Swissport International AG

Swissport International AG

Verified Company

Runcorn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

Salary:
Competitive

Hours: 37.5 hours per week

Location:
Remote

Contract:
Fixed Term for 6 Months.
Swissport are currently recruitinga Shared Service Administrator.

This role is in line with the Shared Service Centre Service Level Agreement provide efficient and effective UKG and HR administrative support to stations and HR Business Partners from a virtual Shared Service Centre.

The post holder reports to the Shared Service Centre Team Manager

Responsibilities:

The following responsibilities are associated with this job role and are to be delivered in line with the Shared Service Centre Service Level Agreement:

UKG Administration

Creating new UKG accounts for employee(s) in line with SLA; providing UKG log in details and appropriate How to Guides to new employee(s) Line Manager.
Updating and maintaining employee(s) records; e

g:
contractual changes (secondments, promotions, demotions, regrades) and primary account updates

Entering details of any future planned absence for employee(s) advised by their line manager; e.g. longterm sickness, maternity, paternity, jury service, planned medical appointments.
Resolving all daily UKG exceptions in real time; action comments entered by line manager in employee(s) timecard, contacting appropriate line manager in the absence of a comment, escalating unresolved exceptions to SSC Team Manager.
Auditing and maintaining UKG Attendance balances
Monthly signoff of timecards
Actioning leavers ahead of termination date and supplying all appropriate information to Head Office Payroll
Updating historical changes
Resolving all issues and responding to all requests submitted to UKG Support.

HR Administration

Supporting HR Business partners with all HR related reporting
Actioning reference requests for former colleagues

The list is not exhaustive and may vary depending on local customer requirements and expansion of the Shared Service Centre.

Qualifications:

Proficient in all platforms within UKG Workforce Central; Time & Attendance, Attendance, Employee Self Service & Schedule Editor
Proficient in Microsoft Teams, O365 Sharepoint, MS Office Word & MS Office Excel
Good interpersonal skills
Ability to work as a team in a fastpaced environment
Ability to speak and understand English language
Able to provide accurate data to customer stations

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.