CRM Director - London, United Kingdom - Product Madness
Description
What You'll Do
- Five years plus experience in CRM
- Preferred experience in running LiveOps management in a relevant industry, F2P and social Casino games preferred.
- Experience in mobile and Facebook games preferred.
- Proven work experience as a Team Lead.
- Analytical and data driven.
- Experience running AB (split) tests.
- In depth knowledge of performance metrics in F2P and social Casino games.
- Proactive communicator who can act as a bridge between different teams based in different locations.
- Experience implementing and managing initiatives driven by personalization, customer segmentation, engagement and LTV of the customer.
- Selfstarter, takes initiative, with the ability to juggle multiple priorities under pressure and tight deadlines in a fast paced, changing environment.
What We're Looking For
- Detailoriented with focus on delivering results
- Great coordination and planning skills
- Selfstarter who is always trying to find ways to improve things
- Good communicator who can share team's vision and inspire team members
- Team player who can easily establish good relationships and influence stakeholders
- Wellarticulated
- Team player
As well as the opportunity to work for a people first organisation where you will be able to grow and develop your career.
We also offer some outstanding benefits that include:
- Highly competitive salary
- Yearly Bonus
- Pension scheme up to 10% matched
- 25 Days Annual leave + Christmas Closure + Birthday off + Wellness days + Bank holidays
- Full Hybrid working arrangements to suit you
- Private Medical Insurance + Dental Insurance
- £40 a month Uber Eats Voucher
- Access to Perkbox + Yulife
- Enhanced Parental Leave