Uk & Roi Infrastructure & Operations Engineer - Grimsby, United Kingdom - Grafton Recruitment

Grafton Recruitment

Verified Company

Grimsby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UK & ROI Infrastructure & Operations Engineer
**Location: Grimsby**
Office-based

£40,000PA

Benefits
TBC

Grafton Recruitment are proudly recruiting for the UK's leading fish and seafood business who require an Infrastructure & Operations Engineer based in Grimsby.

THE ROLE
This role is Monday to Friday plus on call & shift rota.

As the IT Infrastructure & Operations Engineer, you will be responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the business.

You will:

Be part of the team maintaining a shift rota and cover to support the business in and out of agreed hours.
Develop and support the Infrastructure for IT & Operational Technology across the plants.
Work to agreed servicelevel & operationallevel metrics.
Follow and strive for continuous improvement of the incident, problem, change & capacity management processes.
Build and maintain relationships with all members of IT to advance the use of your own knowledge to all levels of IT.
Highlight any trends, and work as part of the team to develop action plans for improving services & proactive management of services.
Stay up to date on IT operations, wider IT initiatives/projects, business challenges and other external changes that could have an impact.
Ensure knowledge of and compliance with all Company Policies, Procedures and Rules.
Ensure compliance with local legislation and regulatory requirements relating to security concerning business activities in every country where we are active.
Ensure third party organisations are managed effectively and in line with our SLA.
Work with other IT support teams effectively to efficiently resolve service issues.
Escalate serious or recurring service impacts to the management team to address recurring service issues.
Ensure that the asset life cycle relating to end user devices is followed to ensure all devices follow a cradle to grave approach with the associated controls of user access and license activities.
Respond to incidents in and out of hours.

Primary Contacts

Report to the Infrastructure & Operations Manager (UK/ROI)
End users & associated business suppliers and customers.
All other team members within IT which can affect or aid in improving the services
3rd Party support companies

YOU WILL NEED:

A strong focus on I&O.
An inquisitive mind with ability to see and solve basic problems.
A strong Team work ethic but the ability to work on your own.
Ability to communicate information clearly.
Has a Continuous Improvement mindset... good is ok but we can do better
A strong desire to learn and develop within an IT function
Ability to work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism.

Preferred

Knowledge of IT Data centres/server tools and best practices
Demonstrates relevant IT literacy.
Work on their own initiative
A full driving licence & open to travel as needed.
Work as part of the 24/7 cover for offhour support when necessary.
Experience in troubleshooting software and hardware platforms.

Additional Benefits

TBC

HOW TO APPLY
To be considered for this role, please click on the link provided.
If you would like any further information about this vacancy before applying, please contact Rachel at our Hull office - /