Parts Advisor - London, United Kingdom - RecruitmentRevolution

RecruitmentRevolution
RecruitmentRevolution
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

_We are currently offering a new opportunity as a Parts Advisor to join our business based out of our Toyota Edgware Road dealership.

_


Role info:


Parts Advisor

Edgware Road

£24,000 - £26,000 Plus Commission and Overtime


As one of the leading Toyota Centre's in the UK we are passionate about ensuring our customers are always put first every day, everywhere.


About us:


Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley.

Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertisein the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.


We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success.

We pride ourselves in providing our employees with the tools they need to deliver excellence whetherthat is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes.


The Parts Advisor role:

As a Parts Advisor, you will play a very important role in achieving our organisational goals.

With great product knowledge and a passion for delivering great customer service, a Parts Advisor will use excellent communication skills to provide a seamlessservice to customers and be sure to retain them for the future.

Knowledgeable and professional, you'll work in your team to maximise upsell opportunities whilst delighting our customers.

You will have the drive and determination to succeed in a demanding environment.

To qualify for this position, you must have a proven track record in the delivery of great customer service and experience in an automotive environment.


Key Responsibilities:


  • Understanding the customer journey experience and being committed to delivering an unrivalled level of customer service.
  • Providing accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved.
  • Encouraging the sale of extra parts, accessories and services to benefit our customers.
  • Coordinating all parts sales to make sure that customers and Technicians are always able to have the parts they need when they need them.
  • Coordinating with the Service Department for efficient parts deliveries.
  • Introducing the customer to the appropriate service department to discuss details of the work that is required, where this will add value to the customer.
  • Ordering parts promptly and notifying customers on arrival.

About you:


  • Relevant experience in an automotive environment.
  • Be able to interact with customers to deliver a great service.
  • Work efficiently under pressure.

Ready to join the largest car company in the world?


Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.


Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people.

Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectationsand be rewarded with a smile.


We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

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