Admin Hub Team Lead - Horsham, United Kingdom - Sussex Community NHS Foundation Trust

Sussex Community NHS Foundation Trust

Verified Company

Horsham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Admin Lead is an exciting and autonomous role supported by the Clinical Services Manager.

It plays a key role in the provision of an effective, cost-efficient service and provides leadership and management for the Admin Hub supporting the Specialist Services based across Horsham and Haywards Heath.

The Team Lead will be responsible for supporting staff to develop and ensuring that all the relevant services are able to access consistent administrative support

To provide leadership within the Team, managing expectations, keeping performance levels within suitable levels, organising daily / weekly tasks, rota planning and the general wellbeing of the staff.

They will provide training and support to other team administrators, providing a supervisory role and performance management.

To manage, develop and initiate administrative systems and procedures and ensure compliance across team administrators

Why work for us?

We have opportunities for everyone across our wide variety of services working in supportive team environments, including medical, clinical, support and corporate services
Positive 2022 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly.
A variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county.
Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options.
Excellent training and development opportunities tailored to individuals.
Research opportunities
Costeffective and convenient workplace nurseries in Crawley, Hove and Brighton
Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
We are proud to be a Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces.
We are proud to be a Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
Located in stunning Sussex, with easy access to the South Downs and the coast.
Access to a wide range of benefits and discounts for NHS staff.

a)To chair and organise meetings within the office with own team, complete an agenda, manage any appropriate training with regards to IT or implement service specific procedures.

b) The post holder will continually review and update the training sessions for all administrators.

c) Working with resources to manage the demands of the Admin hub.

d)

Admin Hub:
Maintain department clinical and stationary stock,

e) Provide cover as required to receive and deal with all incoming telephone calls effectively, ensuring a prompt, accurate and polite response, acting on own initiative when necessary and appropriate, including dealing the anxious patients and their relatives with tact, patience and discretion.

f) Ensure all work is completed to a satisfactory standard within acceptable
timescales, whilst ensuring quality is promoted including alerting others of
quality issues and where quality improvements required

Please see job description for full details of the role.