Trainee Service Advisor - Wolverhampton, United Kingdom - Brindley Garages Group
Description
Location Brindley Kia WolverhamptonWorking Hours 08:30-17:30, Monday-Friday.
Saturday Rota: 09:00-12:30.
Benefits 30 days of Annual Holiday, inclusive of Bank Holidays
Pension Scheme
Salary Minimum Wage
Closing Date 20/05/2023
Job Introduction:
As a trainee, you will be provided with both in-house & manufacturer training to run alongside the practical day-to-day role to help you progress.
This is a great opportunity to join the motor trade and embark on a new, exciting and rewarding career with The Brindley Group.
About the Role:
- Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
- Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
- Updating customers with progress on their vehicle, as well as authorising additional work and making followup calls
- Liaising with the Workshop to ensure customers vehicles are ready on time
About You:
- You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
- A wellpresented individual with a desire, attitude and character to succeed
- You will have excellent organisational skills and punctuality
- You will have great administrative skills with knowledge of dealer management systems
Why Brindley?:
Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands.
The Brindley Group currently represents 9 of the world's most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to 'Developing Talent' and 'Building Careers'.
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