Service Now Developer - London, United Kingdom - Red Commerce

Red Commerce

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Now Developer

12 Month Contract

Hybrid Working (3 days on site in Broadgate Circle, London)

£ per day

Your Team:
The ServiceNow team is part of the ITAM team.

This team is responsible for a portfolio of products including ServiceNow platform which is predominantly used by Group Technology to manage the IT processes within the bank and is a significant component in the bank's digitalisation journey including automation, machine learning and AI.

Your Role:

The ServiceNow Developer will be responsible for developing functionality on the ServiceNow platform as well as providing Level 3 support for the same.

This individual will be required to work collaboratively with other members of the global ServiceNow team and other IT teams within the bank to ensure that the required functionality is introduced onto the ServiceNow platform through the adopted SDLC process.

As part of the role, responsibilities include:

Technically analyse requirements to help define technical specifications and solutions
Configure, develop, maintain and support the ServiceNow platform
Perform Level 3 support on ServiceNow to identify issues within the code, working in partnership with other team members to resolve them within the agreed service level targets
Work effectively within a Agile team and focus on sprint goal delivery.

Your Expertise:

Excellent handson ServiceNow configuration and development experience of minimum 6 years with a proven track record of implementing solutions on the ServiceNow platform
A detailed understanding of the latest versions of ServiceNow (Utah)
Have an indepth understanding of the ServiceNow configuration and development features and be able to leverage these when implementing functionality on the platform
Excellent analytical and problemsolving skills, excellent communication skills
Have experience of working within an agile team and be familiar with the Scrum methodology
Develop using best practices and standards; write code with performance in mind and utilise automation wherever possible
Have the ability to propose alternative solutions to a problem whilst working collaboratively with other team members
Be able to design and develop a solution with selfservice in mind
Have good technical writing and documentation skills
Should have experience leading a team and providing formal mentoring for more junior members of the team
Should be certified ServiceNow Implementation Specialist
Should have working knowledge of Flow-JIRA, GitLab
Should have collaboration skills to work efficiently in a dynamic global team.

Reference
CR/114821_