Customer Service Representative - Rotherham, United Kingdom - 3M Resourcing Ltd

3M Resourcing Ltd
3M Resourcing Ltd
Verified Company
Rotherham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

3M resourcing is working with the local authority to recruit 5 x Customer Service Representatives to work within their customer contact centre.


About You:


  • Experience of providing customer service to the public and other organisations in a high volume and fast paced multichannel environment

Key Duties/Responsibilities:


  • Deal with customer enquiries e.g. at reception, over the telephone
  • Receipt and distribute incoming post, process correspondence and send mail out
  • Gather information to report back to others
  • Set up and produce nonstandard letters/templates/spreadsheets/documentation, update and maintain databases and produce management information
  • Provide help and assistance to staff in the use of IT packages/systems
  • Carry out filing, maintaining staff records, preparing documents for scanning, photocopying, faxing, arranging meetings, diary appointments, handling post, taking minutes
  • Provide full support for arranging events including producing materials, booking venues,

Job Types:
Full-time, Temporary contract


Salary:
£12.18 per hour

Expected hours: 37 per week


Schedule:

  • Day shift
  • Monday to Friday

Experience:

- customer service: 1 year (preferred)


Work Location:
In person
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