Customer Service Advisor - Birmingham, United Kingdom - Page Personnel
Description
Hybrid Working- 3 Months Temporary Contract
About Our Client:
My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract.
- Undertaking the day-to-day processing of assigned customer accounts cases and complex queries referred from frontline customer facing staff (branches, premier and contact centre, etc).
- Setting up and maintaining of all account types (i.e. Fixed-Term Deposits (FTDs), Current, Savings etc., account switching (i.e. standing orders, Direct Debits, mandate updates etc.)
- Dealing with account related queries across the bank network including, Direct Sales, Contact Centre and Transaction Processing (Payments)_._
The Successful Applicant:
The successful Customer Service Advisor will be:
- Based within a commutable distance to Birmingham City Centre
- Immediately available or available at short notice
- A strong communicator written or verbal
- Able to speak fluent English
- Able to work in a fastpaced environment
What's on Offer:
As Customer Service Advisor, based in Birmingham, you will be entitled to the following:
- £23,000
- FT Work Monday
- Friday
- 3 days working from home, 2 days in the office
- 3 month temporary contract
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