Platform Owner - Birmingham, United Kingdom - KPMG-UnitedKingdom

Tom O´Connor

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Description

Job description

Value Chain Platform Owner (Engagement Management and Finance Operations)

Director

Context

The Role

  • Strategy and vision for the EMFO technology ecosystem, ensuring it aligns to the wider business and platform management strategy, roadmap, governance and policies
  • End to end ownership and oversight of the technology and products within scope, managing any complex and/or significant escalations
  • Platform architecture and technology configuration, ensuring a seamless user experience
  • Technology operations, providing the connection between multidisciplinary business areas and platform management stakeholders, including product vendors
  • Continual improvements in people, process and technology to deliver maximum value for the business
  • EMFO technology team, overseeing people and performance management activity, and acting as a primary point of contact for any issues
  • Financial management of the EMFO technology ecosystem and team, including budget submission and delivery, clearly demonstrating the commercial and functional value that the team deliver
  • Chairing and attending governance forums and approving and/or recommending decisions that relate to the EMFO technology ecosystem
  • Liaising with other platform and value chain owners in EWT to share knowledge and best practice
  • Managing senior stakeholder relationships, including those within EWT and the wider business
  • Service reviews with the business
  • Adhering to relevant policies, standards, procedures, and performance management processes
  • Supporting the Head of Platform Engineering & Ops to implement the wider team strategy

The Person

  • Knowledge and experience of managing a hybrid landscape of onprem and cloud services (SaaS, PaaS etc.)
  • Knowledge and practical experience of ITIL and Agile frameworks
  • Experience of developing business aligned technology strategies, visions and objectives
  • Rich knowledge in IT planning, design, data and operational processes and principles
  • Strong leadership qualities
  • Good interpersonal skills and the ability to build relationships with stakeholders
  • Ability to manage operational budgets and develop commercial business cases
  • Experience managing third party suppliers and managed services contracts

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