Customer Service Administrator - Wakefield, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Wakefield, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

We are currently recruiting on behalf of our key client based in Wakefield who have a requirement for temporary (initially 6 months) Customer Service Administrators - immediate start.

Fantastic opportunity if you are looking for an opportunity to work within the events industry


The role is based within a friendly office environment and after initial training an opportunity to work from home and office.


The hours of work are 37.5 Monday to Friday (7.5 hours per day) with some flexibility on start times e.g.

8/8.30/9.00

  • Entering data into the central database and spreadsheet (Excel)
  • Liaising with other partners to request and book flights in accordance with compliance, (training/guidance will be provided)
  • Managing registration site with delegate changes and cross checking of data to ensure accuracy for travel and accommodation and producing weekly report
  • Providing support with visa requests
  • Sending etickets and final communication to individual registrations
  • Recording ticketing pricing as etickets are issued to help support the reconciliation process
  • Undertake any additional duties, as required

Person spec:

  • Experience in a similar Data Admin role
  • Excellent communication skills both written/verbal
  • Exceptional attention to detail and accuracy of names and addresses


  • Computer literate

  • Microsoft Office including Excel
  • Ability to work under pressure and to tight deadlines
Attitude

  • Good interpersonal skills
  • Inquisitive, asks questions to ensure understanding
  • Ability to take direction and guidance positively
  • Works towards a collective goal to always get it right for the customer and when it doesn't, goes the extra mile to solve it so the customer is always happy
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