Waiting List Co-ordinator - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

If you're looking for a rewarding career that comes with a sense of achievement then look no further. An exciting opportunity for a Waiting List Co-ordinator has arisen within General Surgery, we have roles available at the LRI & GH, however cross-site cover will be required depending on service needs

We're looking for capable and adaptive individuals to join our friendly team in this dynamic, interesting and varied role. You would work closely with our clinical colleagues in arranging patients admission for their surgical procedures.

To make a success of this role you would need to be a well organised and a self-motivated individual with excellent communication skills who enjoys working as part of a team.

PREVIOUS CANDIDATES NEED NOT REAPPLY

The post holder will be responsible for ensuring effective co-ordination of all elective admissions, waiting lists and admission services within the service in line with National Policy and locally agreed guidelines.

Specifically, the post holder will ensure that departmental systems and Directorate wide working practices involving the management of elective admissions keep pace with organisational development activities.

The post holder will need to be an excellent communicator with strong interpersonal skills who can acknowledge the pressures on the medical staff to ensure that patients are admitted in a timely and efficient manner

To implement and be responsible for setting up, maintaining and monitoring the waiting list ensuring that suspensions, cancellations and DNA's are recorded and dealt with according to the UHL Patient Access Policy

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:

We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust )

To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by post or telephone.
To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.
Daily responsibility for making preassessment clinic appointments ensuring the completion of the appointment outcome within 24 hours of the clinic.
To schedule theatre lists as delegated by Consultant teams.
To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, Interpreters, scans, xray's and prosthesis), are arranged for admission.
To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.
To be responsible for producing and circulating weekly admission lists detailing the expected admission to the Wards, Theatres, Junior Medical Staff, etc.
To liaise with Consultants regarding order of daily operating lists and to produce and circulate to theatre staff, wards etc.
To maintain weekly data collection of reports on patient cancellations ensuring new dates of admission are allocated.
Identify and collect PCT information to inform the contracting process.

Monitor number of patients operated on.

Undertake the waiting list validation programme ensuring accurate and early identification of potential long waiters in line with UHL Policy.
Run off preadmission no outcome report to ensure all patients were admitted and operated on as expected.
To be responsible for ensuring that the administrative procedure for admitting patients continues during periods of sickness and annual leave.
To provide cover for all Waiting List offices within the surgical directorate, during times of absence e.g. holiday/sickness.