Customer Service Advisor - Dudley, United Kingdom - Footman James

Footman James
Footman James
Verified Company
Dudley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor, Dudley - ARDUF868192


Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Dudley.


Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic salary relative to your experience as well as the opportunity to earn a generous bonus.

You'll also be rewarded with all the great benefitsof working with the UKs largest independent Insurance Brokers.


Initially, you would work from our new office in Dudley where we have free parking and a fun and welcoming team just waiting to get to know you.

Once you're feeling confident and your training and probation period is complete, there is an opportunity forhybrid working.


Work life balance is important to us, so this role is just 36.25 hours a week, Monday - Friday, with shifts between 8am - 6pm, employees are also required to work a Saturday morning from 9-1pm, 1 in every 3 and they get this half a day back in the followingweek.

You can always add to your earnings when there is overtime available and some of the team enjoy attending work events such as classic car and tradeshows too.


This role comes with a generous monthly bonus, giving you the opportunity to earn between £3,500 - £5,000 on top of your annual salary.

We know it's not all about the money, so we also reward everyone with incentives such as free breakfasts, ice cream vans and even have chip vans at the office


Want to know more?? What does a Customer Service Advisor here do?

  • Build positive relationships with customers and Insurers providing advice and solutions
  • Take personal responsibility their development and keep their knowledge and expertise up to date so they are always giving our customers the service they need
  • Work in a financially regulated environment and play an important role in helping our company ensure we protect our customers

What are we looking for in our Customer Service Advisor?
In return you will be welcomed and supported by our Ardonagh family, with opportunities grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing.

Some of the other company benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pensions scheme for when you feel it's time to retire
  • 24hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group


Footman James, within Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees.

The diversity of brands and breadth of products and solutions for our customers brings hugeopportunity.

We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Why not check us out on LinkedIn to find out what life's really like at Ardonagh.
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