Medical Receptionist - Southport, United Kingdom - The Marshside Surgery
3 weeks ago
Description
Job summary
Main duties of the job
You will be the first point of contact for patients getting in touch with the practice, whether that's in person or over the phone.
You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires.
About us
The Marshside surgery is a small practice located in the northern part of Southport, on the Marshside industrial estate.
We have a sole GP partner who leads the clinical team, comprising of himself, a salaried GP, an advanced nurse practitioner, a practice nurse and an HCA.
Our list is made up of roughly 3,000 patients and we are a part of the Southport and Formby primary care network.
The surgery is on a local bus route, and there is plenty of on-site parking.Job description
Job responsibilities
You will be working as part of a small reception and admin team, alongside four other members of staff and will report to the deputy practice manager.
Main duties
- Dealing with incoming phone calls
- Patient queries at the desk
- Booking appointments
- Refilling stock
- Registering new patients
- Calling patients from the task list
- Requesting repeat medications
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- GCSE A to C in ICT
Experience
Essential
- Experience working in a patient or customer facing role
Desirable
- Experience of working in a GP practice but specifically:
- Clinical coding
- Summarising
- QOF recall
- Experience with the following software:
- EMIS Web
- Rightfax
- Accurx
- Microsoft Outlook
Job Type:
Part-time
Part-time hours: 27.5 per week
Salary:
£10.42-£10.75 per hour
Benefits:
- Free parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location:
In person
Application deadline: 02/06/2023
Reference ID:
MARSH-1
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