Administrator - North Shields, United Kingdom - MTrec Recruitment

MTrec Recruitment

Verified Company

North Shields, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Rewards and Benefits on Offer:

You will only be working Monday to Friday, and from the hours of 09:00 17:00 Monday to Friday.
A permanent contract from day one.
Working with a friendly customer base.
Superb team culture everyone is very friendly, warm, and welcoming.
Newcastle based offices.
Car Parking facilities onsite.
25 days holiday plus bank holidays
Cycle to work scheme
Metro pass season ticket loan

EAP

Employee Assistance Programme
Company Pension Scheme
A very secure, very wellestablished employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.

They are now looking to recruit a permanent Administratoras soonas possible to join their highly trained team and to work in an unbelievable office environment.

You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career.

The companyare looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity.

Your New Role:

Ensuring an outstanding level of customer service is provided whilst adhering to the service level agreements in place with the client.
Assisting in administrative tasks as and when required
Ensuring documentation is provided in a timely manner and that files are complete, accurate and up to date.

About You:

Good communication skills both written and oral.
Ability to "take ownership" of possible problem issues before they escalate.
Ability to work under pressure when required to react to workloads.
Ability to work with minimum supervision and to use own initiative.
Good knowledge of motor insurance.
Conversant with the relevant legislation and all FCA requirements.
Good knowledge of all processes, systems and products handled by the team including policy documents and, if applicable, schemas and underwriting guides.
Make it easy for brokers to do business with us by building good working relationships.
Willingness to continue to develop any relevant knowledge or skills as required by the business.
Ability to work supportively and jointly with colleagues taking the lead when necessary.
Positive and determined approach to get the job done.
Treat customers fairly and demonstrates the required business culture and approach to TCF.