Bar Supervisor - Winchester, United Kingdom - Hockley Golf Club

Description

Situated on the edge of the South Downs National Park, Hockley Golf club has been on this site since 1914 and is one of the most challenging yet beautiful courses in Hampshire.

In your role we are looking for a driven and motivated individual to work alongside our Bar & Catering Manager to elevate the offerings and experience.

Our 7 day a week food and beverage facilities meet the needs of our 600 plus membership, hours dependant on the season.

Visiting Golf Societies, Guests, Social Functions make for a very diverse business that can see the working day for the bar and kitchen extended at times.

As our Bar Supervisor, you should be prepared to work weekends, evenings, and bank holidays, ensuring the bar and restaurant are run efficiently in absence of the Bar & Catering Manager.

Reporting directly to the Bar & Catering Manager, the Bar Supervisor will be totally customer focused by consistently delivering excellent customer service with an informed, friendly, and effective approach.

They will supervise all day-to-day operations of the F&B department and support the Bar & Catering Manager in providing training and implementing adequate procedures to ensure the level of service and operating standards are in line with the operating strategy.

• Lead by example with a warm and friendly smile when meeting members and guests.
• Ability to lead, supervise and motivate the team.
• Excellent interpersonal skills and ability to communicate effectively with members, visitors, and employees at all levels.
• The individual must be selfmotivated, personable and able to work on own initiative within a team environment.
• You will be responsible for ensuring adequate levels of training for all team members.
• Ensure all point of sale (POS) transactions and end of day banking procedures are checked and correct.
• To uphold club rules.
• Planning and taking part in promotional events and functions.
• Ensure high cleanliness and presentation standards are maintained in all areas, including all back of house catering areas. Act when improvements are required (e.g., cleaning, statutory documentation)
• Carry out cellar duties including line cleaning.
• Stock control and ordering for the bar in absences of the Bar & Catering Manager. Adhere to opening and closing procedures whilst on duty to ensure a clean and safe working area for both colleagues and guests.
• Assist with restocking bar.
• Communicate with the kitchen staff regarding food service.
• Working alongside your team in a fastpaced environment.
• Team development and supervision.

• Exceptional communication and interpersonal skills.
• To be enthusiastic whilst at work and to have pride in all drinks and food you are serving.
• Competent IT skills (word, excel, microsoft etc)
• An ability to resolve conflict.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Effectively delegate responsibilities.
• To have worked in a Golf Club before (Desirable)
• To have 2 years Bar/Restaurant experience (Essential)

• Company pension
• Discounted or free food
• Onsite parking

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

• Supervising experience: 2 years (required)
• Hospitality: 2 years (preferred)

• Driving Licence (required)