Receptionist - St Albans, United Kingdom - Harvey Group Practice
4 weeks ago
Description
Job Description:
GP Medical Receptionist, St Albans
Part time role required with additional hours available for sickness & holiday cover
**Thursday 1pm
- 6:30pm, and Friday 8am 6:30pm (with break) = 16.5 hours per week**Harvey Group Practice is currently looking to expand their busy reception team and recruit a receptionist, for its branch surgery at Jersey Farm (AL4 9RG), to support the heavy workload and pressures in primary care. Previous experience of working in a busy customer facing service is preferred.
Training will be given.
About us
We are a busy, large training practice with 7 GP Partners and 5 Salaried GPs based in central St Albans and also with a branch site at Jersey Farm.
Shifts will principally be at Jersey Farm but will include working at both our surgeries.With a list size of approximately 14,500 patients, we support an extended clinical team using our premises including pharmacists, physiotherapist, social prescribers and midwives, supporting our patients.
You will be joining a supportive, friendly, approachable and committed team. Our clinical system is EMIS Web.Job responsibilities
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and followup appointments.
- Enter patient information on to the computer as required
- To provide flexible cover for members of the Reception team during periods of sickness and annual leave
- To be responsible and resourceful whilst working under pressure. To remain calm along with the ability to work as part of a busy team having a flexible and cooperative approach to work
Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager.
Essential Skills
- Experience of working in a patient facing role
- Good written and verbal communication skills
- Reliable/proven attendance record
- Ability to work under pressure
- Attention to detail
Desirable
- Experience of working in a GP Surgery
- Experience of using EMIS clinical software
Other requirements
Disclosure Barring Service (DBS) check & references
Initial Salary:
£10.37 per hour
Automatic enrolment into NHS Pension Scheme
4 weeks holiday
Free on-site parking when available
Job Types:
Part-time, Permanent
Part-time hours: 16.5 per week
Salary:
£10.37 per hour
Benefits:
- Company pension
- Free parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- St Albans, AL4 9RG: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Application deadline: 05/04/2023
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