Clinic Administrator - London, United Kingdom - Perfect Eyes Ltd

Description

About us
Perfect Eyes ltd is a CQC registered medical practice of Dr.

Sabrina Shah-Desai on Harley Street offering oculoplastic surgery and aesthetic treatments such as Botox, Dermal Fillers and energy based treatments for skin rejuvenation.

The Clinic Administrator will work independently on assigned projects, collect patient auditing data, assist with internal audits and improve quality systems within the business.

The role will require demonstration of effective written and verbal communication abilities and good organisation skills.

The individual must actively listen and follow instructions and must be experienced and confident using - Apple computers, Word, PowerPoint, Excel, Outlook.

Duties of the position:

• Clinical photography taking patients photos in a number of positions with our professional camera system, before and after treatments
• Warmly greeting patients on arrival to the clinic and offer refreshments
• Coffee machine maintenance
• Assist the reception team with bookings and diary management
• Accurately input, update and retrieve patient data as required using both electronic and paper systems
• Ensure information is held in a secure and confidential manner in line with data protection guidelines
• Opening and closing duties in the clinic
• Preparation of the consulting room and patient notes
• To undertake any other appropriate duties when required demonstrating both flexibility and support as delegated by the Clinical Manager or Director.
• Maintain the reception area ensuring it is always clean and tidy and general housekeeping duties in the clinic

- check stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies such as printer ink, refreshments etc.

• Creating and processing patient feedback questionnaires
• To ensure a high quality, 5* patient experience and service is delivered safely and consistently
• Attend the post office as required, receive delivery of post and packages
• Assistance with Dr Sabrina brand
• Complete annual mandatory online training and any specific training required to enhance skills and experience for the role
• Support the clinic manager with CQC documentation
• Aesthetic Medical knowledge optional, experience in a luxury medical or hospitality setting is mandatory (spa, dental, other medical, etc)
• Previous product and service knowledge, clinic diary management, skincare and/or beauty sales preferred.

The role will be on a full time basis at the clinic on Harley Street, Monday to Friday, 40 hours a week, generally between the hours of 9am-6pm


Compensation:
Competitive base salary (to be confirmed) per annum.


Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

- aesthetic industry: 1 year (required)


Work Location:
One location

Application deadline: 26/03/2023