Outbound Customer Service Administrator - Ossett, United Kingdom - Bagnall Hopkins Recruitment Limited

Bagnall Hopkins Recruitment Limited

Verified Company

Ossett, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Outbound Customer Service Advisor (business to business - no sales/targets)

Wakefield

£ Days Holiday + Excellent Benefits

Close to bus stop and parking
My client is an established, successful company based on the outskirts of Wakefield; parking is available on-site. They are seeking to recruit an Outbound Customer Service Advisor to join their customer service team.

Working alongside the customer service team you will be responsible for focusing on new, lapsed, and smaller customers (businesses) that their sales representatives do not visit regularly.

This will involve communicating with customers via the telephone, processing orders, and also explaining about new products or cross-selling products.

Whilst this is not a target-driven environment my client is seeking someone who is confident picking up the telephone and building rapport with customers (business to business)

Main duties include:

Contacting existing lapsed customers/new customers regarding products and developing a strong business relationship
Increasing sales by upselling and crossselling products and increasing awareness of products
Providing quotes and/or processing sales orders
Communicating with the sales team and working as part of a team

Excellent communication and interpersonal skills are required and previous sales administration experience is desirable.

You must also be able to demonstrate strong attention to detail, possess initiative, and enjoy working in a busy environment.

Excellent training is given. This company offers on-site parking and an excellent benefits package.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

Job Types:
Full-time, Permanent

Salary:
From £23,015.00 per year

Benefits: