Sea Freight Operator - Burntwood, United Kingdom - Espace Europe Ltd

Espace Europe Ltd

Verified Company

Burntwood, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sea Freight Operator

Full Time

Salary negotiable up to £30k depending on experience

Member of Employee Ownership Trust (EOT) - Annual Bonus (Tax-Free) for Employees

Company Pension

Training & Development Opportunities

Based in Burntwood (WS7)

Espace are a very successful Freight Forwarding company and is the only Employee Owned freight / logistics company in the U.K.

This is a fantastic opportunity to join a driven and excited team and help us to develop our Sea & Air Freight offering.

The role will ideally suit someone with a Sea freight background. Experience in other modes of transport will be an advantage but not essential.

You would be joining a stable team, bring a fresh pair of eyes into the Team, increase capability and capacity and benefit from development opportunities.

We are offering a great opportunity to grow within a modern, forward thinking business. Hence we would like an upbeat, motivated, tenacious character looking for a career in freight.

A little bit about the company...

we are not a vehicle filler, but a vehicle finder We act as a 'middle man' between customers and hauliers, providing a top level customer service.

We specialise in general forwarding by road to UK and all Western and Eastern Europe, Scandinavia and worldwide destinations by air and sea.

Here's the wordy bit.

Main Purpose

To provide additional operational assistance to our Head of Sea & Air Freight Operations, allowing further development of Espace's Sea & Air freight offering with existing and new customers.

Responsible for the delivery of operational activities, in accordance with targets set, to contribute to achievement of the company vision and overall business objectives, reaching targets/KPIs set year on year.

Consistently perform to high quality standards.

Overall Responsibility and targets
Your main responsibility will be the completion of important daily operation tasks predominantly for Sea & Air freight.
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Operations_

Organising the safe, efficient and costeffective transportation of goods for Air and Sea imports and exports
Handling worldwide Air and Ocean import/export services on a start/finish basis
Handling import/export quotations
Maintaining and establishing good client relationships
Liaising with customers, overseas agents and shipping lines
Import/Export documentation
Taking bookings
Keeping customers advised and updated at all stages of the import/export process
Invoicing and administration
Rate negotiations with providers

Service Development

Helping to create a Sea & Air Supplier section for our Ebible
Help to source new contacts and form new partnerships.

Skills/Experience

Ocean import/export experience gained within a freight forwarding environment (minimum 2/3 years)
A good knowledge of Ocean Freight Import/Export procedures and documentation
Advantageous to have knowledge of Air documentation
A clear and confident communicator
Strong customer service skills
Ability to work unsupervised
An indepth knowledge of shipping company/line destinations
Contacts within shipping lines and with agents abroad, add to our existing contacts
Good ongoing relationships with named people at shipping lines
Be fully conversant with all associated documentation and the various costs
Ability to train / mentor others on handling sea freight and imparting relevant information / knowledge
The ability to attract work easily, both LCL and FCL
Ability to set up procedures

Skills, Interests & Personal Attributes

You will need:

Spark Hunger
Focus on results and willingly tackle problems or conflicts which threaten their achievement.
Excellent communication and listening skills
To enjoy working with customers, therefore great with people, relatable, humorous, charisma, ability to quickly develop relationships, therefore being memorable
Flexibility and quick thinking.
Tough Negotiator
To be wellorganised and thorough, even under pressure.
To enjoy working within a targetdriven team environment
Be a team player
Good drive and energy

Working for an Employee Owned business requires its co-owners to be team players.

Strong communication and organisational skills will be needed as will an ability to prioritise and manage high workloads at times.

Attention to detail is a must as is the requirement to deliver excellent customer service.

DEADLINE FOR APPLICATIONS:
Monday 3rd April 2023

(APPLICATIONS WILL BE REVIEWED AS THEY COME IN)

Job Types:
Full-time, Permanent

Salary:
Up to £30,000.00 per year

Benefits: