Market Specialist, Israel - London, United Kingdom - Meta

Description

Market Specialist, Israel (Hebrew & Arabic), Global Risk Operations Responsibilities:

Work as part of the Israel team, enforcing on crisis response within the Middle East region while specifically representing the Israel market.
Work as part of an Oncall Operational structure to enforce on critical content within SEO Markets with a higher focus on Israel.
Use a combination of Language and Israel market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
Scope scalable solutions to improve the support of our community of users in the Israel market and in partnership with other regions.
Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
Analyze key metrics and collaborate with crossfunctional teams to improve our processes and tools.
Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards
Support the training and onboarding Meta partners

Minimum Qualifications:

Bachelors degree and/or masters or equivalent experience
Fluency in written and conversational English, Hebrew and Arabic are essential
2+ years of professional experience within an operations environment
Experience communicating with a variety of audiences and stakeholders from the Israel market
Strategic thinker with strong analytical and creative problemsolving skills
Passion for supporting the Facebook and Instagram community
Excellent communication and collaboration skills
Selfstarting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications:

Experience with vendor management
Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
Experience with training, quality assurance or metrics analysis

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.