Administrator - Maidstone, United Kingdom - Kent and Medway NHS and Social Care Partnership Trust

Kent and Medway NHS and Social Care Partnership Trust

Verified Company

Maidstone, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You must have the following:

Excellent secretarial, organisational, and keyboard skills
Good knowledge of MS Office packages, particularly Excel and PowerPoint
Working to tight deadlines, and changing and challenging situations, whilst maintaining attention to detail
Experience with facetoface customer service
Have a polite telephone manner and are happy to help

Given the nature of the Care Group, you may on occasion be exposed to unpleasant working conditions such as verbal aggression, poor personal hygiene, as well as emotionally distressing situations.

We work with clients that have complex emotional and behavioural needs and you may be exposed to sensitive information regarding their past histories.

It is expected that you:

Provide Diary and meeting management for the Ward/ Ward Manager and Primary Consultant
Schedule meetings and carer's engagement requirements as and when requested.
Design and upkeep any and all reporting requirements
Design and create forms/ reports and agendas as and when required
Ensure the taking of accurate minutes of minutes that you are assigned.
Comply with Trust policies, processes, guidelines and expectations.
Mentor and support new and existing colleagues.
Demonstrate a professional approach to work.
Supervise the activities and development of the Admin Assistant assigned to you.
Be flexible and responsive to the completing demands.
Be proactive in the support given and required.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Responds to requests and provides information to external and internal queries from staff, service users and other departments including signposting to the appropriate service or individual.
Possible receptionist and/or switchboard operator, fielding calls and responding to presenting service users scheduled or unscheduled visits.
May participate in collation of feedback in relation to service user experience of our services.
May initiate communications with service users e.g. regarding appointment changes and/or to internal colleagues.
Inputting of information for report writing and updating of records and databases.
Formatting of spreadsheets using basic excel skills.
Use of general office equipment e.g. photocopier, fax, shredder, laminator, scanners, printers etc.
Distribution of information usually electronically.
Responsible for collection and distribution of post from/to reception for the ward.
Supports the Administrator in the organisation of activities including arranging meetings, room bookings etc.
Responsible for the health and safety of self and visitors.
The post holder will be using Micro Office skills in Word, Outlook, Powerpoint and Excel acquired through NVQ3/RSA3 or equivalent including inputting into spread sheets.

Please see job description for full details.