Medical Secretary - Haywards Heath, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

University Hospitals Sussex NHS Foundation Trust (279)
University Hospitals Sussex NHS Foundation Trust (279)
Verified Company
Haywards Heath, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
An autonomous responsibility to manage a full clerical administrative and secretarial service to the Department. Take initial receipt of all incoming correspondence, telephone written and verbal enquiries as appropriate.

Amalgamate patient results with files, liaise with the medical team ensuring communication with patients and /or their GPs regarding future management.

Operate Careflow computer software system for retrieval/tracking of patient information/notes.

Using tact, diplomacy, reassurance and discretion, respond to telephone enquiries from distressed patients and their relatives. Occasionally dealing with verbal abuse. Organise and record consultants diary ensuring all paperwork is available as needed for appointments and meetings.

Communicate with other Consultants, GP surgeries, Primary Care Trusts, other hospitals, patients and their carers, managers, wards, admissions, outpatients and many other departments.

Arranging meetings/appointments and provide information on a day-to-day basis.

Provide a complete secretarial service including word processing, filing, audio typing, touch-typing, photocopying, faxing and composition of letters, minute taking.

Ability to maintain leave and sickness records for the Department and liaise with medical staffing and other areas as required.

Compile and distribute medical staff rotas as required, dealing with changes as appropriate.


Utilise all modern IT tools available to provide the most efficient use of time and the most effective service e.g.

software used Microsoft Outlook, Word, PowerPoint and Excel. Also, proficiency in using Trust and Departmental databases Typing of reports, statements and theatre lists. Comply explicitly with the Trusts Complaints Procedure.

Without delay forward to appropriate parties all formal complaints and responses. Take and transcribe minutes of meetings as necessary.

Personally deal with as many enquiries as possible such as arrangements for meetings, answer patients enquiries relating back to them answers and advice as necessary on a regular basis.

Act as a point of contact for the department.


Summon service engineers in case of break down to office equipment Book catering and refreshments and venues for meetings as required.

Forward invoices to sponsoring companies with recommendation for payment. Assist with locating case notes as required by the department. Design and prepare posters and other promotional material, using PowerPoint as required.

Responsible for the acceptance of deliveries to the department Assist other members of the team in times of absence. Undertake any other reasonable duties as required.
More jobs from University Hospitals Sussex NHS Foundation Trust (279)
See all jobs of University Hospitals Sussex NHS Foundation Trust (279)