Student Support and Wellbeing Advisor - London, United Kingdom - The London Institute of Banking and Finance

Tom O´Connor

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Tom O´Connor

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Description

Do you have a solid understanding of the Higher Education environment?

Have you got a minimum of 2 years experience in a similar role, supporting university students and providing high levels of pastoral care?

Are you passionate about contributing to the overall student experience and promoting wellbeing?

Have you got excellent communication and organisation skills?

  • This is a student facing role, as such you must be willing to work from our central London campus. Working from Home may be possible on some days but with prior agreement with line manager._

Job information:

We are seeking an enthusiastic and dedicated individual to join our team as a Student Support and Wellbeing Advisor.

In this role, you will be responsible for providing comprehensive support to students and contributing to the overall student experience and wellbeing within LIBF.


You will have a minimum of 2 years' experience working in a similar role within Higher Education or related field and will possess strong organisational, communication and interpersonal skills.

Having a degree in psychology, a related field and/or knowledge of mental health support services are desirable, but not essential.


Key responsibilities include:


  • Acting as a point of escalation for complex student issues, providing guidance and solutions.
  • Collaboration with the Student Support and Wellbeing Manager in developing and implementing student initiatives, engagement activities, and enhancement strategies.
  • Contributing to the development and documentation of internal processes, procedures, and guidelines related to student support and wellbeing.
  • Supervise and mentor the Student Support Team Leader and Support Officers


If you are passionate about supporting student wellbeing and creating a positive campus environment, we would love to hear from you.


Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful. Please note that CVs without a covering letter won't be considered.

Closing date: 30 April 2024


Interviews:
To be confirmed


Pay:
£32,000.00-£34,000.00 per year


Benefits:


  • Additional leave
  • Bereavement leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Gym membership
  • Health & wellbeing programme
  • Life insurance
  • Paid volunteer time
  • Private medical insurance
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 30/04/2024

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