Service Administrator - Oldham, United Kingdom - Chubb Fire & Security

Chubb Fire & Security

Verified Company

Oldham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Chubb now has an opportunity for an Administrator to join our team in Broadgate, Oldham on a full time, permanent basis.

The main goal of this role is to provide rapid administrative support to enable the smooth and effective running of the service team, as well as assisting the Operations Manager in the provision of a superior level of customer service.

Job Description:

What will I be doing as Administrator?

Take calls from Engineers and customers relating to enquiries
Order parts for Engineers
Call customers to book engineer visits
Update the internal systems with any amendments required
Support the Operations Manager with any administration requests, such as, placing subcontractor orders
Manage maintenance contracts ensuring new contracts are processed for invoicing, and maintenance engineers are booked
Resolve customer disputes and process contract terminations

Working Hours:
Full Time 37.5 hrs | Monday to Friday 9.00am - 5.00pm

Qualifications:

To be successful in this role you will:

Have a solid, general background in administration ideally from a service / engineering background (not essential)
Be customer focused with extensive phonebased customer service skills
Excellent communication skills.
Ability to work to deadlines.
Possess strong IT skills across Word, Excel and Outlook
Have strong attention to detail and the ability to multitask effectively
Have the ability to prioritise and work well in a fastpaced environment
Work well as part of a Team.

Additional Information

What can we offer you?

Salary £21,500 - £23,000 per annum DOE

25 days holiday, plus bank holidays
Free Onsite Parking & Cycle to Work Scheme
Employee Referral Scheme (£1000)
Company Pension Scheme
Life Assurance
Employee Scholarship Scheme
A Central Benefits Programme offering a wide variety discounts
Health & Wellbeing Resources
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
Continuous training and development.

More About Us:

Chubb Fire & Security is one of the most recognised fire and security brands in the world.

For over 200 years, our mission has been to make the world a safer place by protecting our customers with essential systems, equipment and services.

From digital CCTV surveillance and intruder alarms to fire detection and suppression systems, we provide a full range of innovative products and services to customers, including most FTSE 100 companies.