HR Operations Manager - Tidworth, United Kingdom - Jo Thompson Recruitment

Jo Thompson Recruitment
Jo Thompson Recruitment
Verified Company
Tidworth, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

About the Role
Our client is a services business enjoying an exciting time of growth and change.

We are looking to recruit a strategic and operationally strong, HR Manager to support the daily management of HR operations and the delivery of strategic objectives, leadingboth the People Services Team and supplier performance; centred around the employee lifecycle, quality of service and customer experience.


Furthermore, you will act as the HR Manager for Head Office functions and a new commercial division, providing coaching and guidance on all people matters and the delivery of strategic objectives in a demanding business environment.


Key Responsibilities

  • Manage and develop an HR operations team (People Services) to ensure business objectives are met and high standards of customer service are delivered throughout the business, whilst ensuring legislative governance, compliance and best practice.
  • Provide opportunities for team growth through coaching support, mentoring, delegating and recognition.
  • Manage HR operations service providers to ensure cooperative account management and delivery against agreed service levels.
  • Build and maintain visible and meaningful working relationships with key internal and external stakeholders and partners.
  • Provide HR and business support to the Head Office functions and a new commercial division,driving alignment between HR strategy and business goals.
  • Advise and manage complex employee relations matters including dispute resolutions, disciplinaries, grievances, absence, retirement, and redundancy.
Provide advice on recruitment and selection strategies and coach and advise line managers on all aspectsof HR.

  • Utilise people management reporting and analysis to identify trends and inform management decisions.
  • Participate in the implementation of specific HR and Business projects in alignment with strategic goals.

About You


You will deliver practical and professional HR operational support through your team in a demanding business environment, demonstrating your evidence-based decision making, commercial acumen, and credible generalist HR experience, ideally, supported by yourCIPD level 7.

High quality communication and stakeholder management capabilities with the ability to deliver HR services across multiple sites will be essential for success in this role.

Experience of leading through change and transformation is advantageous.


In Return

  • Our benefits package includes the following:
  • 25 days holiday plus bank holidays with the opportunity to buy 5 days holiday at the start of the year
  • Up to 6% Pension contribution
  • Life Assurance policy
  • Payroll Giving Scheme
  • Various training and development opportunities
  • Free parking
  • Free gym
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