Desk Host - Edinburgh, United Kingdom - OCS Group

OCS Group

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

The Desk Host will efficiently run either the landside or airside desk and be the friendly first point of contact for all passengers requiring assistance as per their requirements.

Main Duties:

Ensure excellent customer service is shown to all passengers
Promptly answers the Phone in a friendly and courteous manner
Ensure Host Desk is manned at all times and arrange cover when required
Ensure all Electric Mobility Aids (EMA) are tagged prior to going airside

To be successful in the role, you will need:

Previous customer service / reception experience is essential
IT literate

What will you get in return?

A pension scheme

- to save for the future - eligibility rules apply

Access to high street discounts
Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Wellbeing Support

About Us:

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.

The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.