- Build and maintain strong relationships with customer supply chain teams through partnering approach.
- Deliver external operational supply chain excellence, including highest possible service level standards and perfect order principles.
- Drive leadership and innovation by creating blueprints and playbooks for customer collaboration, coaching and mentoring team members to achieve success.
- Set best practice in executional planning horizon with customers, ensuring accurate forecasts by managing effective stock availability, inventory analysis and promotion performance.
- Lead collaborative approach across diverse internal and external stakeholders, forming winning partnerships across sales and supply chain teams.
- Champion reducing waste, cost and driving efficiency: Lead continuous improvement agenda to unlock productivity and build stronger future.
- Key Performance Indicators (KPIs) include CSL/CXSL, availability, forecast accuracy, cost and customer feedback scores.
- Minimum 7 years experience across relevant roles such as Sales or Customer Services (preferably Sales).
- Thorough knowledge of customer supply chain principles having worked with major UK Grocery Retailers in both sales and supply chain capacity.
- Experience of coaching/developing others and influencing key stakeholders, line management experience preferable.
- An excellent ability to manage stakeholders (internal & external) and building lasting trustful relationships.
- Results driven: Demonstrable ability to achieve challenging goals, directly and through others.
- Analytical problem solving: Understand drivers of service and cost performance and how to influence.
- Systems and future: Experience with customer ordering systems and MS Office. Ability to adapt and implement new tools, systems and software.
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Customer Collaboration Lead - Maidenhead, England, United Kingdom - Jdeprofessional

Description
Supply Chain Lead
Job Description
As a key member of the customer collaboration team, you will play a critical role in building and maintaining relationships with customers to drive supply chain excellence.
Reporting to the Customer Service Manager, you will be responsible for leading the service agenda with key customers or customer groups, setting best practice and blueprints for achieving excellence in on-time delivery (OTIF) service levels.
Qualifications
For this role as a Customer Collaboration Specialist, we're looking for someone who has the following skills and experience:
Additional Information
At JDE Peet's, we believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential.
Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.
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Customer Collaboration Lead
Jdeprofessional- Maidenhead
-
Academic Lead For Collaborative Provision
Richmond American University London- London, England, United Kingdom
-
Collaboration & Personal Productivity Technology Lead
OpenSourced Ltd- Woking
-
Collaboration & Personal Productivity Technology Lead
OpenSourced LTD- Horsell
-
Academic Lead For Collaborative Provision
Richmond American University London- London
-
Collaboration & Personal Productivity Technology Lead
OpenSourced Ltd- Horsell
-
Collaboration & Personal Productivity Technology Lead
OpenSourced LTD- Woking
-
Collaboration & Personal Productivity Technology Lead
OpenSourced LTD- Horsell
-
Band 8a Permanent Therapies Lead
Pulse Healthcare- Maidenhead
-
Regulatory Affairs Manager
SRG- Maidenhead
-
Cloud Platform Architect
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)- Maidenhead
-
Head of Client Operations
Full time AVK-SEG Ltd- Maidenhead
-
Senior Art Director
Full time N2O- Maidenhead
-
Field View Manager
Potensis- Maidenhead
-
Senior Recreational Assistant
Full time Leisure Focus- Maidenhead
-
Art Director
Full time N2O- Maidenhead
-
Manager - HTA, Evidence Synthesis & Economic Modelling
SRG- Maidenhead
-
Duty Manager
Full time Leisure Focus- Maidenhead
-
Recreational Assistant
Part time Leisure Focus- Maidenhead
-
Service Fulfilment Analyst
Wireless Logic Ltd- Maidenhead