IT Manager - Cambridge, United Kingdom - EA FIRST LTD

EA FIRST LTD
EA FIRST LTD
Verified Company
Cambridge, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

This IT Manager role, is very much a hands on IT infrastructure Engineer role also, working at a 3rd line level, so it will suit a hands-on IT manager or a Senior / Lead Infrastructure Engineer wanting to take ownership of an IT environment.

You shall beinvolved in a wide range of projects.

Growing SME based in Cambridgeshire


We are looking for an IT Manager with hands on 3rd line IT infrastructure experience, IT management and knowledge of Windows Server, Networking.


  • Duties of the IT Manager include:_
  • Act as a point of escalation for the 2 IT Support Engineers in the team
  • Support the growth of the business, including the implementation of IT on new sites.
  • Lead on the migration of phone systems
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnose and solve hardware or software faults.
  • Replace hardware components where applicable as required.
  • Provide support, including procedural documentation and relevant reports.
  • Provide cover for the 1st/2nd line IT helpdesk when needed
  • Lead the IT teams of 2 IT engineers, but also help grow this team in the future

Experience needed:


  • Strong working knowledge of Windows Server, VMware, Azure, 365 and other cloud based platforms
  • Cisco Meraki (SD-WAN) is a must
  • Strong working knowledge of networking, inclusive of VLANs, routing, DNS, DHCP
  • Understanding of VOIP technologies
  • Experience of implementing new IT infrastructure in new locations
  • Ability to manage a full IT infrastructure
  • Proven ability to drive projects to completion and overcome obstacles
  • Excellent ability to manage stakeholder expectations and be comfortable dealing with people at all levels
  • Comfortable managing staff and giving open and honest feedback
£55,000 to £60,000 plus benefits

EA First Ltd are acting as an Employment Agency for this **permanent vacancy.
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