Customer Service Representative - Edinburgh, United Kingdom - Phoenix-emarketing
Description
Phoenix E-Marketing offers our employees an opportunity to progress professionally and learn new skills in settings such as business-to-business, events, and residential.
We currently work with some of the largest companies in the UK.Responsibilities:
⦁ Providing Excellent Customer Service.
⦁ Respond to queries from customers.
⦁ Ring up purchases and process payments.
⦁ Provide clients with recommendations for products and services based on their choices, needs, and financial status.
⦁ Raise sales targets and exceed the target by improving customer satisfaction.
⦁ Be mindful of the needs of the customers.
⦁ Create an enjoyable environment for your coworkers.
Key Skills and Experience:
- Customer Service experience.
- Good verbal communication skills.
- Great problemsolving and organisational skills.
- The ability to work well in a fastpaced environment.
Why Phoenix E-Marketing?
Please Note:
We're currently looking for applicants who can work a minimum of 24 hours per week, Monday to Friday.
Salary:
£20,547.00-£21,558.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Edinburgh, City of Edinburgh: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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