Assistant Medical Secretary - Hereford, United Kingdom - Wye Valley NHS Trust

Tom O´Connor

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Description

The purpose of this job is to provide secretarial support to the Specialty Team in Medicine by typing letters and reports, dealing with telephone queries and ensuring appropriate diagnostic investigations are arranged.


The role is initially based in the Cardiology department, covering both the consultant and clinical nurse specialist teams, but there will need to be flexibility in working throughout the Division as service needs require.


  • Audio typing and reviewing patient letters and reports from digital dictation
  • Answering departmental phone calls in a courteous and professional manner.
  • To liaise with patients and provide non clinical advice such as dates and times of clinic appointments.
  • To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.
  • Open, prioritise and date stamp mail daily.
  • To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary.
  • Ensure all patient notes retained in the office or sent out of the office are traced on Patient Administration System (EPR Maxims).
  • Download from pathology APEX system patients' results on request from Consultant


Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.


Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.


We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.


More than 3,000 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.


We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.


Russell Hardy, Trust Chairman:
"The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.

To view role requirements and role responsibilities in full, please view 'supporting documents' linked to this vacancy.

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