Cloud Architect - London - TrustedTech

Description

Who We Are:

TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.

Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment.

TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You'll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region.

Overview:

We are seeking an experienced Cloud Solutions Consultant (Azure) to join our UK Cloud Services team.

This is a customer-facing, commercially aware role for an Azure professional who can independently design and deliver modern cloud solutions while partnering closely with Sales to drive optimisation and growth opportunities. In addition to proactive architecture and delivery work, you will also act as a senior technical escalation resource for complex Azure infrastructure issues, providing structured troubleshooting and ownership when required.

You will operate across proactive architecture, migration, and modernisation initiatives, presales solution design, and advanced troubleshooting. This role requires technical depth, strong communication skills, and the ability to build trusted advisor relationships with customers while confidently stepping in during production-impacting incidents.

Responsibilities:

Azure Design & Delivery:

• Support the design and implementation of Azure infrastructure solutions, including: Virtual Networks, VPN Gateway, and hybrid connectivity; Network Security Groups and security best practices; Azure Virtual Machines and storage solutions; Azure Backup and Site Recovery.
• Assist with hybrid identity integrations using Entra ID and AD DS.
• Contribute to Azure landing zone deployments aligned to Cloud Adoption Framework (CAF) principles.
• Support governance implementation (RBAC, Azure Policy, tagging standards, and cost controls).
• Participate in infrastructure assessments and migration planning sessions.
• Assist with production migrations and post-migration validation.
• Produce clear technical documentation and architecture diagrams.

Presales & Commercial Collaboration:

• Partner with Sales teams to support technical validation in presales engagements.
• Identify Azure optimisation opportunities across existing customer environments (cost, performance, security, governance).
• Provide technical input into proposals and solution designs.
• Support customer discovery calls to understand infrastructure challenges and growth plans.
• Contribute to cost modelling discussions under senior guidance.
• Help position modern Azure solutions aligned to customer objectives.

Trusted Advisor & Customer Engagement:

• Build strong customer relationships through consistent technical engagement.
• Act as a developing trusted advisor by providing practical, outcome-focused guidance.
• Lead or co-lead technical review meetings.
• Proactively recommend improvements to customer Azure environments.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.
• Demonstrate ownership and accountability in all customer interactions.

Support & Escalation Assistance:

• Investigate and resolve Azure infrastructure issues.
• Support troubleshooting across networking, identity, and hybrid connectivity.
• Assist in resolving production incidents.
• Contribute to structured root cause analysis (RCA) documentation.
• Work with Microsoft Support when required.
• Document recurring issues and contribute to internal knowledge sharing.

Required Skills & Qualifications (must-haves):

• 3+ years of infrastructure engineering experience
• 2+ years of hands-on Azure experience
• Working knowledge of: Azure IaaS (compute, networking, storage); Hybrid connectivity concepts; Identity fundamentals (Entra ID, AD DS); Backup and disaster recovery principles
• Exposure to Azure migrations or infrastructure transformation projects
• AZ-104: Azure Administrator Associate certification (required)
• Strong ambition to progress towards AZ-305
• Commercial awareness and comfort working alongside Sales teams
• Strong communication skills and confidence in customer-facing settings
• Proactive, solutions-oriented mindset

Preferred Skills & Qualifications (nice-to-haves):

• Experience in MSP, CSP, or Microsoft Partner environments
• Exposure to Infrastructure as Code (Terraform, Bicep or ARM)
• Awareness of Azure governance and cost management strategies
• Experience participating in presales technical engagements
• Experience supporting production environments

Key Competencies:

• Customer Focus: Prioritises customer outcomes and long-term value over short-term fixes
• Commercial Awareness: Understands how technical decisions impact cost, risk, and growth
• Technical Growth Mindset: Actively building architectural and advisory capability
• Collaboration: Works effectively with Sales, architects, and support teams
• Ownership & Accountability: Follows through and takes responsibility for delivery and engagement quality

Working Environment/Location:

• Type: Hybrid (3 days onsite, 2 days WFH)
• Working Hours: 8:30 am to 5:30 pm
• Office Headquarters: 3 New St Square, London EC4A 3BF

Benefits:

• Above Market Salary
• Comprehensive Private Health Insurance
• Extra 4 Days of Annual Leave After 1 Year
• Pension Scheme
• Monthly Company Events
• Monthly Team Lunches
• Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

*TrustedTech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*