Head of Res, Groups and M&e - London, United Kingdom - InterContinental

InterContinental

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At
InterContinental London Park Lane, we are currently looking to for a
Head of Res, Groups and M&E to join the team.

Welcome to No1 Park Lane
Situated at one of the capital's most prestigious addresses
- where Her Royal Highness, Queen Elizabeth II once used to reside, InterContinental London Park Lane reinvents traditional luxury to present modern and flexible sophistication in the heart of Mayfair. Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-wining seasonal cuisine.

As our Head of Res, Groups and M&E you will lead the team taking accountability for the hotel groups and events performance and identifying any opportunities or risks in all revenue streams.

Working with the Hotels Revenue Manager preparing budgets you will need experience in forecasting and strategic planning.

With a minimum of 3 years' management experience within a Hotel Conference Sales and/or a minimum of 5 years' experience within a hotel commercial office in a management role you will be able to drive business in total revenue approach, ensuring the agreed strategy is implemented across the Groups & Events team and other departments in the hotel.

You will ensure all team members are properly trained on all systems and service standards and will develop talent pipeline and personal development plan across the function.

Owning performance reviews and ongoing colleague engagement building confidence in the team and recognising good performance which in turn creates pride in the team to deliver a consistent guest experience.

You are able to analyse problems, understand underlying issues, root causes, and make right. You have a proven track record of delivering results and create an environment where best practice can be shared. You have excellent communication skills in both verbal and written along with your knowledge of the local market and of Reservations and C&E tools and systems (CONCERTO, Opera, Delphi) makes you the ideal person for the role

We are committed to offer and provide our Head of Res, Groups and M&E with a competitive salary and a large range of benefits:

Competitive salary plus annual sales bonus and great IHG perks

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Most importantly, we'll help you grow, and develop you as an individual
:

31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
We provide every employee company sick pay and life insurance
Subsidised childcare support
Medical and Dental Healthcare
Professional career development with our IHG Leadership programs
Amazing discounts for our hotels and restaurants around the world
Discounts from over 15,000 stores all the way from retail to cinema

At InterContinental London Park Lane, we strive to make international travel more alluring by offering a '
Slice
of the InterContinental Life':

-
We maintain
service of the highest standards, intertwined with local cultural
wisdom and international know-how

As such, we take our colleagues on a personal and professional development journey to ensure they have the confidence to deliver the best service.

We offer a range of self-development resources including personal access to the Headspace app, Mental Health First Aider training sessions all the way to financial wellbeing support.

We also offer professional and career development with our IHG Leadership programmes and our partnership with Harvard Mentor.
-
We're charismatic, sophisticated, and cosmopolitan

We deliver a luxury environment to our colleagues by offering wellbeing activities on a monthly basis such as back massages, reflexology, and foot doctor sessions.

We organise monthly social events and take pride in fostering an inclusive and diverse workplace culture where everyone can thrive and have a place to belong.

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Did you know we're the largest luxury hotel brand?
We offer a large range of benefits to support the financial wellbeing of our colleagues; from discounts on retail and various activities over 15,000 stores; our recognition scheme where we provide monetary bonuses and praises for outstanding work; subsidised taxi journey for shifts starting or finishing between 00:00 and 05:00am to worldwide hotel room rates and F&B discounts for all colleagues, their friends and family too

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click 'apply' now

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, r