Welfare Support Assistant - Shrewsbury, United Kingdom - Absolute Personnel

Absolute Personnel

Verified Company

Shrewsbury, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Welfare Support Assistant

Shrewsbury

Full time, 37 hours week

Temporary on-going contract.

£12.70 per hour

Immediate starts available.
My client Shropshire council is looking for a Welfare Support Assistant to join their team.

Decisions must be transparently fair and in accordance with governing policy.

The team also provides the first point of contact for calls from and regarding Ukrainian guests.

The placement is likely to involve taking these calls in the main, but duties may also include the following:

Extracting information and providing correct information to customers
Signposting customers to support from specialist advisers
Signposting customers to wider support from a variety of services and organisations.
Communicating decisions to customers and making the resulting awards.
If necessary, providing constructive challenge to customers whose personal financial decisions contribute to the need.
Taking calls from and regarding Ukrainian guests
Any other duties as may be required.

This post is for 37 hours per week to be worked Monday to Friday from 8.45am to 5pm, minus lunchtimes.

Please refer to the attached Job Description and Personal Specification as a guide.

Job Types:
Full-time, Temporary contract

Contract length: 6 months

Salary:
£12.70 per hour

Schedule: