Training & Competence Manager - North Chester - London, United Kingdom - eFinancialCareers
Description
Summary
Working within a team to help Financial Planners maintain and build on their competency within the QPCA proposition and regulatory environment under a risk based targeted support model.
About the Role
- Carry out client meeting assessments as required under the riskbased Training and Competence scheme
- Undertake appropriate case reviews to assess risks and training needs to help Planners to maintain competency
- Work alongside Regional Directors to help develop the skills and understanding of Financial Planners where gaps are identified
- Provide one on one or group training with Financial Planners where support is required in relation to competency, organisational skills and file quality
- Contribute material to compliance bulletins where a wider internal audience would benefit
- Collation, assignment and tracking of individual development plans
- Update training and competence records for Financial Planners to support collation of riskbased data
- Support delivery of the wider Training and Competence scheme
- Building and maintaining business relationships with all relevant stakeholders and contributing to corporate projects and initiatives
- Manage process queries from Planners and approve fee concessions within set tolerances
- Reporting of Planner linked risk events and resolution of training needs
- Keep Regional Directors updated on progress of any issues with their Planners
- Provide regular updates to the QPCA regional teams by presenting at team meetings
- Assist with the development of processes based on company policies and principles
About You
The following skills and behaviours will be core to the role:
- Ability to work and perform with a level head in a pressured role
- Client experience focused perspective within the requirements of a regulatory environment
- Strong communication and interpersonal skills
- Highly organised with good attention to detail
- Ability to accurately and objectively assess and record factual information and to analyse and evaluate people
- Professional, reliable and trustworthy
- Understanding of financial planning and underlying financial advice products and processes as well as client confidentiality
Qualifications and experience:
- Financial Planning and/or Investment Management qualifications to at least level 4 equivalent
- Significant practical T&C experience within the financial services secto
- Understanding of risk and compliance in financial services and/or wealth management
No matter what job you do you should feel valued and appreciated.
That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.
Core Benefits
Holiday:
26 days
Quilter Incentive Scheme:
All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme:
10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance:
Single cover as standard, cover can be increased at your own cost
Life Assurance:
4x your salary, cover can be increased at your own cost
Income Protection:
75% of salary payable after 26 weeks of absence
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
**About Us
Quilter is a leading provider of advice, investments and wealth management in the UK and internationally.
Managing over £100 billion of investments on behalf of over 900,000 customers, we operate in one of the largest wealth markets in the world - and onethat is growing.
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