Administration Assistant - Manchester, United Kingdom - Munich Re Specialty Group

Munich Re Specialty Group
Munich Re Specialty Group
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Administration Assistant (Level 3)


Company
Munich Re Specialty Group

Location
Manchester, United Kingdom

At Munich Re Specialty Group (MRSG), individuality and intellectual curiosity is a key driver for our success and innovation.

We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge.

We know there is always more work to be done, but we're committed to building a strong and inclusive culture where everyone is welcomed and valued for their "own expression of self-identity".

About us

MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.


As well as operating in the Lloyd's of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai.

We are also represented in Lloyd's China.


Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht.

Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable people and businesses to thrive.

Administration Assistant (Level 3), FTC (12 months)


We are looking to employ an Administration Assistant to be based in Manchester and to work with us on a Full-Time basis.

This role is a 12 month fixed-term contract opportunity, and would be suited to an
individual with experience in an administrative position or a
Graduate looking to gain some experience in the insurance industry.


If you'd like to work within a positive and collaborative team atmosphere where you can make difference, we'd love to hear from you.

The Role

  • Plan and process own work so that the relevant part of the team workload is handled efficiently and effectively.
  • Make a positive input into the team's effectiveness, suggesting ways in which work systems and processes can be altered and improved.
  • Respond to and take ownership of customer enquiries and allocated mail.
  • Work flexibly within a team carrying out a wide range of tasks, assisting colleagues wherever pressure is greatest, in a manner that enables the Company to ensure that a high level of customer service is delivered.
  • Ensure open communication and collaboration across all lines of business and the sales and development function.
  • General administrative duties, supporting your Team Leader with operational duties as required.
  • Build and maintain strong internal relationships with other team members and departments.
  • Build and maintain strong external relationships with a range of contacts within the allocated intermediaries and customers.
  • Undertake other duties as directed within the level of the job function.
  • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
  • Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
  • You are required to comply with the PRA and FCA conduct rules
What we are looking for


You to take personal ownership of end-to-end handling of documentation and work as part of a team to ensure that the agreed service, quality and profit goals are met.


Qualifications:


  • Degree and/or relevant professional qualification
Your career with us

At MRSG, you'll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more

Diversity & Inclusion


Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy.

We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.

  • Working together, we are an employer of choice by building the workforce for today and the future._ _We make it happen. Together._
Push Boundaries. With us. | Munich Re
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