Investor Services Administrator - London, United Kingdom - Broadgate Search

Broadgate Search
Broadgate Search
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
This position operates within the
Investor Services Team, based in
London. The team's primary goal is to facilitate the administrative functions for our Authorised Funds clients.

As the Administrator, you will be accountable for meticulously maintaining Shareholder Registers for open-ended funds.

Your responsibilities will encompass unit transactions, proficient handling of client inquiries, ensuring adherence to policies and procedures, maintaining service quality, meeting operational deadlines, and delivering exceptional client support.


Key Responsibilities and Duties:


  • Timely and precise processing, execution, and settlement of investor transactions including subscriptions, redemptions, stock transfers, conversions, switches, and other fundrelated activities.
  • Ensure accurate management, input, and monitoring of client instructions in line with operational protocols.
  • Facilitate the onboarding of new funds and manage various fundrelated events like fund/share class launches, closures, mergers, and conversions.
  • Ensure prompt and accurate setup of new accounts following established AML, KYC, and CDD procedures.

Requirements:


  • Holds or is working towards an IOC qualification or equivalent.
  • Capable of resolving complex issues under challenging deadlines.
  • Possesses customer service experience.
  • Knowledgeable about FCA / HMRC regulatory environment.
Please reach out to Josh Duggan at Broadgate for more information.
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